I am so pissed off right now. I spent $500 on an editor and caught errors. In the past I had edited my stories and then published them, but I kept hearing how good it is to have an editor and thought I would save some editing time. The problem? It's not the first time it's happened. I bartered services with two other people (who supposedly were good at editing) and had the same thing happen. It's just this time around, I thought if I paid a professional, then I would get better service, you know? Does anyone else have similar experiences, do you have a good editor who catches everything, or do you do fine on your own?
Editors are not perfect, and no single editor can catch everything in an 80,000-word document. Which is why books need to go through an editing/proofreading process that involves many reads. What was most interesting to me was in the comments. Several authors posted vague references to the editor “correcting the situation.”
My question is: What does that mean? How does an editor compensate a client who is unhappy with the level of mistakes? Do you offer to read/edit again for free? What if the book has already gone to print? Do you offer money back?
My second question is: What is an acceptable level of errors? Do you measure it per page, per total word count?
I haven’t encountered this problem yet, but I’m doing more and more fiction editing and I’d like to know how others have handled this. Authors and editors, tell us what you think.